Cookies Policy

What cookies are

Cookies are small text files that a website places on your computer, mobile phone, tablet or other device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website work properly, remember your preferences, understand how visitors use its pages and provide more relevant features.

We may also use similar technologies, such as pixels, tags, local storage and software development tools. In this policy, we use the word cookies to refer to cookies and these similar technologies unless the context requires a distinction.

A cookie may be set by Sp77 Casino, or it may be set by a third party that provides a service used on the website. Some cookies last only while your browser is open. These are commonly called session cookies. Other cookies remain on your device for a longer period or until you remove them. These are commonly called persistent cookies.

First-party and third-party cookies

First-party cookies are placed by the website you are visiting. They may be used to support functions such as logging in, maintaining a secure session or remembering your selected preferences. Third-party cookies are placed by another service that operates on, supports or interacts with the website. For example, a third party may help with website measurement, security, embedded content or communications.

Third parties may process information collected through their technologies under their own privacy policies. We do not control every aspect of a third party's practices, so you should review the relevant third-party information where it is made available.

How we use cookies

The cookies used on the website may vary from time to time as features, technology and legal requirements change. In general, cookies may be used for the following purposes.

Strictly necessary cookies

These cookies are required for important website functions. They may help the website load correctly, maintain a secure connection, remember the pages you visit during a session and support access to account or service features. They may also help detect unusual activity, protect the website from misuse and support security, fraud prevention or compliance processes.

Because these cookies support essential functions, they may not be removable through every preference tool. If you block them through your browser, some parts of the website may not operate properly or may become unavailable.

Functional and preference cookies

These cookies help remember choices you make, such as language, region, display settings or other preferences. They may make your visit more convenient by reducing the need to repeat the same selections. If you refuse these cookies, the website may still be available, but some features may not work in the way you expect.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the time spent on a page, the links selected, the type of device used and whether an error occurred. We use this information in an aggregated or otherwise suitable form to assess performance, identify technical issues, improve navigation and make the website easier to use.

Analytics information may also help us understand whether changes to the website are working as intended. It is generally used to identify trends and patterns rather than to understand the content of an individual person's communications.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of campaigns, limit repeated advertising, or display content that is more relevant to your interests. They may record information about your browsing activity across websites or services. We will handle these technologies in accordance with applicable privacy and marketing requirements and any choices you make through the available consent tools.

Cookies do not determine game results, affect the outcome of gambling activities or change any account balance. They are used for website operation, security, measurement, preferences and, where applicable, marketing purposes.

Your cookie choices

When required, the website may display a cookie notice or preference tool that allows you to accept optional cookies, reject them, or select the categories you are comfortable with. Your available choices may depend on your location, the type of device you use and the technologies active on the website.

• Use the cookie preference tool provided on the website, where available.
• Adjust the privacy or cookie settings in your web browser.
• Delete existing cookies from your device using your browser controls.
• Use device settings or tools supplied by your operating system to limit tracking technologies.
• Review the privacy settings of third-party services that may place cookies on your device.

Browser controls are usually available in the settings, privacy or security section of your browser. The exact process differs between browsers and devices. Information about managing cookies may be available in the browser's help pages.

If you delete cookies or block them, the website may not remember your preferences. You may need to make selections again, sign in again or complete certain steps more than once. Blocking cookies can also affect website performance and may prevent some account, security or interactive features from working.

Withdrawing consent to optional cookies does not necessarily remove information that was collected before your choice was changed. If you want to ask about personal information associated with your use of the website, you can contact us through the contact method made available on the website. We may need to verify your request before responding.

Do not rely only on browser settings

A browser setting may control cookies on your device, but it may not affect every technology used by a website or third-party service. Some technologies may have separate controls. Where a consent banner or preference centre is provided, it is the best place to review the choices available for the website.

Cookie information, retention and updates

The information collected through cookies may include an internet protocol address, device or browser details, approximate location inferred from technical information, pages visited, referral information, preferences, session identifiers and activity relating to the website. The information collected will depend on the cookie and how you use the website.

Cookie information may be combined with other information we hold where this is permitted and reasonably necessary for a stated purpose. For example, information may be used to maintain security, provide a requested service, investigate technical problems, understand website use or comply with legal and regulatory obligations. We aim to limit collection and use to what is reasonably necessary for the relevant purpose.

Cookies and related information are retained for different periods. The retention period may depend on whether the cookie is needed for a single session, a preference, security, analytics, marketing or another legitimate purpose. We may also retain related records for as long as reasonably required to meet legal, accounting, dispute resolution, security or operational requirements.

Information collected through cookies may be processed by service providers that support website hosting, security, analytics, communications, customer support or other business functions. Some providers may process information outside Australia. Where this occurs, we take reasonable steps to handle the information in accordance with applicable privacy requirements and our Privacy Policy.

Changes to this policy

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be published on this page with a revised date or other notice where appropriate. You should check this page from time to time so that you understand how cookies are being used.

Questions and complaints

If you have a question, privacy concern or complaint about cookies or similar technologies, please use the contact details or contact form provided on the Sp77 Casino website. We will review the matter and respond in line with our applicable procedures and legal obligations. You may also have the right to raise a privacy concern with the relevant Australian privacy authority if you are not satisfied with how your concern is handled.

By continuing to use the website after reviewing this policy, you acknowledge the information set out here. Where consent is required for optional cookies, we will seek consent through the relevant notice or preference mechanism rather than relying only on continued browsing.